Customer service is everything to a business. Just look at big Nomar Mazara Womens Jersey , successful retail chains: They let you return perfectly good merchandise just because you changed your mind. Is that insane? Yes, pretty much, but it's also good customer service, and it's a good investment, and the "secret" of success, for a lot of big companies.


Let's turn to the Internet. I find that the vast majority of companies selling things on the Net can't be contacted at all. Not presale Shin-Soo Choo Womens Jersey , postsale, or anywhere in between. The only time they talk to you is if you get really angry and start complaining. Everyone else is apparently seen by customer service, but ignored.


Even if you're using an autoresponder to handle 99% of your customers automatically, the least you can do is try to personalize the messages based on whatever meager information they've given you. While I'm at it, what's wrong with allowing people to contact you on the phone if they're getting frustrated? Does this increase or decrease the chances that a person will develop a vendetta against you and your company? I think the answer is obvious.


Most Internet companies simply do not offer personalized service. It might sound like a contradiction, but I believe in both automation and service. Some people want to call someone on the phone before they sign up for anything online. Customers beware: The biggest Delino DeShields Womens Jersey , most respectable companies on the Internet are even harder to talk to than your phone company. Small scam-based companies are extremely likely to have a toll-free number.


Sole proprietors like me don't want to get phone calls all the time, so I don't show you my phone number. Of course I have a phone number that you can call, but you have to commit a little bit of effort to get it. First, send me an email with your question or complaint, and explain why it would be easier to talk to me on the phone about it. Give me your number and I'll call you. If you're afraid to give me your number, ask me for mine and I'll probably give it to you Russell Wilson Womens Jersey , if you don't sound like a crazy person. You can also talk to me on AOL Instant Messenger, which is a free download with only a little bit of adwarespyware. (I hate AOL in general, but AIM is less of a spam magnet than ICQ.) Just get my contact info from the little "contact" link on this page.


I mentioned that you can make autoresponder messages personal; In fact, personal enough that some people think you're sitting there typing them in and hitting the "send" button. This can only be done by acquiring extra information from the customer. The type of information depends on what your mailing list is about. In the case of my mailing list, this information mainly involves Internet, business Elvis Andrus Womens Jersey , and general computer experience.


If you're currently on my mailing list and don't remember giving me this information, perhaps I obtained it subtly or just haven't asked you for it yet. I know it might sound scammy, but this truly is the best way to take care of the needs of the customer with the limited amount of time available to a small Internet business.


Let's think about it from another angle. My phone company is making tons of money from me, and It takes me an hour to get on the phone with them. They have a nice Web site to take care of most of my concerns, so they don't have to hire as many customer service reps. This is a winwin for everyone, except that this same phone company fires so many reps that my phone experience returns to normal Ferguson Jenkins Womens Jersey , i.e. unacceptable.


Compare this to someone like me. I work alone, and I don't have a long queue of phone calls at any given moment. I get a lot of emails, most of which are spam, but I know how to handle that. When I get an email from someone who is actually interested in Online Honesty, I'm pretty excited, and I make it my #1 priority to solve whatever problem this person has Hunter Pence Womens Jersey , even if they're not remotely interested in buying anything from me. I might be on vacation or something, so I might not be reachable by phone for a week. I can, however, read my email several times a day no matter where I am.


It's a matter of respect. I try to respect people, no matter who they are (sometimes unsuccessfully, but I try). If they just want advice Asdrubal Cabrera Womens Jersey , I'll do it for free. Give people respect, and they respect you in return. You don't have to buy anything from me. Just tell your friends, if they're looking to do business online, that I seem like an honest person and I know certain things about business and the Internet. That's all I ask.


I recently heard the term "karmic marketing". I guess that's what I've been trying to do: Make people happy first, then worry about money later. This is possibly the safest kind of marketing in terms of legality, though probably not the best way to make fast money. This is the kind of tradeoff we all have to make.


Connectivity through web relay and USB relay controller Computers Articles | July 13 Joey Gallo Womens Jersey , 2016

It’s the era of internet! Almost everyone is obsessed with web based services. The bookings for tickets, movies, trips and travels are all made through web base portals that make our task easier




With the population going crazy over the internet based user friendly programs and applications, it is apparent that internet is becoming easier and nicer with usage day by day. The best change in the phase of internet came when there was the introduction of the relay function. The web relay enables people to chat through devices that support the relay and helps them communicate in larger distances.

There have always been developments in the web relay, with the new internet based web relay service the user of web services have been enjoying uninterrupted internet relay service. The web relay enables one to chat through a user friendly interface that works online. The web r. Cheap Jerseys Cheap Jerseys Wholesale Jerseys Cheap Jerseys From China Cheap Jerseys From China Wholesale Jerseys Free Shipping Wholesale NFL Jerseys China Wholesale Basketball Jerseys Wholesale NFL Jerseys China Cheap NCAA Jerseys